Industry Insights | Freight Forwarding & Logistics Trends

Logistics News 2026-10-15

How Should a Freight Forwarder Choose an AI Customer Service Tool?

A freight forwarder's guide to choosing AI customer service. Answer three questions before any quote: which part hurts most, whether AI replaces or assists people, and which metric should move in six

Logistics News 2026-10-15

Who Pays the EU's €2 Handling Fee on Parcels From November 1, 2026?

EU Delegated Regulation C(2026) 6694 sets a €2 Union Handling Fee on every B2C distance-sale item entering the bloc from 2026-11-01, charged separately from and stacking with the €3 duty on parcels un

Logistics News 2026-10-14

Can Freight Forwarding Content Be Fully Automated and Published by AI?

Freight forwarding content can be fully produced but should not be fully published. This article recaps a failed attempt at automated publishing, explains the boundary between pipeline and publishing,

Logistics News 2026-10-14

Freight Forwarders and GEO: What Actions Are Prohibited, and Can You Be Fined?

Shenzhen's September 22, 2026 case penalized probing AI evaluation preferences, extracting platform ranking rules, setting guiding prompts and publishing misleading copy. This article breaks down the

Logistics News 2026-10-14

Have US Ocean Rates Peaked? How to Talk About Price and Transit Time After the Holiday

Far East to US West spot rates reached USD 8,346/FEU and US East USD 11,523/FEU, with weekly gains down to about 1%. This article answers whether US rates have peaked and how to write transit time and

Logistics News 2026-10-10

Who Should Own Cargo Declaration Compliance at a Freight Forwarder?

Penalties for cargo mis-declaration are climbing: up to USD 100,000 per container, industry-wide reporting by domestic carriers, and seizures at destination ports. Who should own declaration complianc

Logistics News 2026-10-09

Global Trade Volume Forecast Raised to 3.9%: Why Is My Freight Volume Falling?

The WTO raised its 2026 merchandise trade volume growth forecast from 1.9% to 3.9%, but the increase is driven by AI-related products. What the regional split means for a forwarder's client mix.

Logistics News 2026-09-28

How to Do GEO as a Freight Forwarder With Just One Person

Freight forwarders can run GEO without a team: turn real client questions into a Q&A bank, publish on a simple weekly rhythm, and check monthly whether AI cites you.

Logistics News 2026-09-28

How Does Cross-Border E-Commerce Logistics Win More Clients?

The bottleneck in cross-border logistics is rarely traffic — it's catching inquiries. Rebuild the response chain with AI: 2 hours to 2 minutes, conversion 3% to 8%, cost down 70%, live in 3 days.

Industry News